Forum Discussion

THUNDER_STRUKz's avatar
THUNDER_STRUKz
Newcomer
16 hours ago
Solved

Google Play Balance Showing Incorrectly

Hello FC Mobile Support, I am trying to purchase the ₹99 FC Points bundle through Google Play. My Google Play account has a balance of ₹202, which is more than enough to purchase the ₹99 bundle.   ...
android
  • EA_Mako's avatar
    EA_Mako
    16 hours ago

    Hey THUNDER_STRUKz​,

    It would be best to reach out to Google support in this case to see if there are any pending transactions or other potential issues preventing your full balance from being available in certain apps. We would have no way to review or adjust this on our end, sorry. 

    Please see this article for more information on what we can look into and how to contact support if necessary, as we aren't able to assist via the forums.

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
16 hours ago

Hey THUNDER_STRUKz​,

It would be best to reach out to Google support in this case to see if there are any pending transactions or other potential issues preventing your full balance from being available in certain apps. We would have no way to review or adjust this on our end, sorry. 

Please see this article for more information on what we can look into and how to contact support if necessary, as we aren't able to assist via the forums.

Recent Discussions