Rewarded un tradable players instead of tradable players

Same issue here. Got untradable 114 OVR Viktor Gyökeres (ST) from the “Festive Fixtures Select Player Pro C” pack for 3,500 FC Points.

This is a widespread bug in the Festive Fixtures event where packs that don’t explicitly say “untradable” give future-week players (like your Week 3 Moore or my Week 3 Gyökeres) as untradables, even though the pack preview implies tradable.

My exact case (iOS):

• Bought the 3500 FC Points pack guaranteeing a 113-115 OVR Festive Fixtures Player. No “untradable” label anywhere (unlike the identical 1,500 FC Points pack that does warn it’s untradable).
• Pulled: Untradable 114 OVR Gyökeres (who wasn‘t even officially released then but is now in Week 3).

EA Support response: First agent (Abhimanyu) confirmed it’s a known issue and devs are working on it. In my second conversation with EA Help they ignored the first chat and gave me a copy paste denial and after explaining more they didn‘t answer any of my questions they just said to watch the forum here. Many players reporting the same in this thread and others (e.g., untradable Carrick from the exact same pack).

We’ve waited past Week 3 start, but still untradable. Feels scammy after spending real money on FC Points. EA_Pulsar or any mod: Please confirm and compensate by making the pulled player tradable or another fair compensation. This needs priority.

Upvote for visibility. Let’s get this resolved! #FCMobile #FestiveFixturesBug