Forum Discussion

v9qnh3ivbz7k's avatar
v9qnh3ivbz7k
Newcomer
6 days ago

Head To Head Ranked Mode Bug

When i start a head to head game or any rank game it says server lost althou my internet works fine did deleted the app and downloaded again still the problem persist.

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hi there. Welcome to our forums. Since you've already tried reinstalling the game, here are some other useful steps to try:

    1. Fully close FC Mobile.
    2. Clear the FC Mobile app/game cache if your device supports it.
    3. Restart your device.
    4. Before opening FC Mobile again, close any background apps.
    5. Try one ranked H2H match on Wi-Fi, then one on mobile data, if available, to check whether one connection route is more stable.
    6. Avoid switching apps or locking the screen while matchmaking or during the match.