2 hours ago,I wanted to join the game but I was logged out of my account. Then I am trying till now to relogin into my account but the game just keeps loading. I am stuck in the same screen for minutes. I have also tried restarting the device, clearing the cache memory,but still the problem exists . Pls help ASAP.
Community ManagerHi l65hxe8pduty,
Thank you for reporting this. We have a thread open where we're gathering reports, so I'll bring you over to join them.
It'd help to know a bit more. Could you pop the answers to EA_Pulsar's questions in a reply:
If you’re running into this problem, please reply with the following:
Did you recently change the Google Play account used in the Google Play Store app?
Did you see any error message in-game before the account got stuck?
At the “Choose account” step, are you selecting one of the accounts shown and still getting stuck? If so, which account are you selecting when trying to continue?
The more specific you can be, the easier it will be for us to pass accurate details along for investigation.
- EA_Lanna
My screen is stuck in the Choose Account screen. The screen keeps loading continuously for a while now
