Forum Discussion

REIANDREI's avatar
REIANDREI
Newcomer
2 hours ago

Hi

I have this problem from 09.04.2026


UNKNOWN ERROR[10000]

Sorry, something unexpected went wrong. Please make sure you have a reliable network connection and try again.

L_AyeED19TYGgSramXMYmOA|yY3hjUEIQPqCkHw-sBSbvg]

(Userld = removed)

 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi REIANDREI​ Thanks for the report. Could you please let us know exactly when the error appears in the game? For example, does it happen when you launch the game, try to log in, enter a specific mode, start a match, claim rewards, or open the Store or Events?

    Please also let us know what troubleshooting steps you have already tried, such as:

    • restarting the game or your device,
    • switching between Wi-Fi and mobile data,
    • clearing the app cache,
    • checking for game updates,
    • reinstalling FC Mobile.

    Once we have those details, we can better understand what may be causing the issue.