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FM2403's avatar
FM2403
Newcomer
1 month ago
Solved

How to link FCM account when the link button is missing?

I've had my account for a very long time, but when I go into settings, I don't see anything like "Link account," nor a link or ID. 

android
  • EA_Lanna's avatar
    EA_Lanna
    1 month ago

    Hi FM2403​,

    This can sometimes happen when your account is registered as underage. If you're not a minor, then there may be a mix-up with the date of birth entered. Our support team can help you age up the account if you contact them directly with your User ID and proof of age. Use the steps in the video below to contact them:

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi FM2403​,

    This can sometimes happen when your account is registered as underage. If you're not a minor, then there may be a mix-up with the date of birth entered. Our support team can help you age up the account if you contact them directly with your User ID and proof of age. Use the steps in the video below to contact them:

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    18 hours ago

    Hey FM2403​,

    It's been a bit since we heard from you in this thread. We hope that's a great sign and you were able to link your accounts after updating the Date of Birth using the steps I shared earlier. 

    I'll wrap up this thread here. 

    Happy Gaming,

    - EA_Lanna

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