Forum Discussion

iatdgnvktcq1

Newcomer

13 days ago

How to log in to an account that suddenly disappeared?

i cant log to my account

crashing

muhammadfathanib

Seasoned Newcomer

13 days ago

So, I've tried logging in using my EA account, and what appears is my old account, then I tried using Facebook, the result is the same, then I also tried playing games, yes, still nothing

EA_QueenBee

Community Manager

12 days ago

muhammadfathanib,

If you had your old account linked, then my guess is still that you're not logging in with the right linked account.

Do you still have the User ID of your missing account? If so, you can reach out to our live support team and they can take a look at restoring your missing progress for you.