2 years ago
I bought a pack for 50 pesos but it did not reduce any money from my gcash
Product: EA SPORTS FC Mobile
Platform:Apple iPhone
What's your device's make and model? Iphone 12
What's your device's firmware? IOS 16.6
What is your game version? 20.1.02
In what game mode did the bug occur? Store
How often does the bug occur? Rarely (0% - 9%)
What happens when the bug occurs? It did not reduce any amount of money from my gcash account.
What time did you see the bug? (HH:MM AM/PM) 10:28pm i am not sure but it happened this 10 pm
Hey @2itva3j8czjv
To check does your Google Payment show as completed? If so we may need to reach out to our support to take a further look at your account.
[Information] How to contact support
Thanks!