Forum Discussion

mjesljpnwblm's avatar
mjesljpnwblm
Newcomer
1 year ago

I can’t claim the redemption code

Why can’t I get the rewards after tapping in the redemption code

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi mjesljpnwblm 

    If you got a successful message to signal the code was redeemed, it should come through. Sometimes it can take a few minutes for the rewards to be visible.  Could you check your in-game inbox to see if your reward popped up there?

    - EA_Lanna