I have purchased a monthly strick but I didn't receive the rewards
Here is the message for payment
Dear Timothy, a transaction of Ksh. 51.75 (inclusive of Ksh. 1.75 forex charge) done at Google EA SPORTS FC S 650-2530000 US has been approved on your card ****0219. To get the process of how to raise a dispute, visit https:// safaricom.co.ke/globalpaydispute/ or contact us via; X (@Safaricom_Care, @SafaricomPLC), Facebook (@SafaricomPLC), or by calling 100 or 200.
Hey w0alu6fhzg8f,
Unfortunately we can't look into missing content here on the forums. It can sometimes take up to 24 hours for your purchase to finish processing; if you don't have your Streak item by then, I'd recommend gathering your proof of purchase and reaching out to our live support team via the in-game help option. They'll be able to take a look into this for you.
