Forum Discussion

zs7vgn0vyw56's avatar
zs7vgn0vyw56
New Novice
10 hours ago

i lost access to my ea account

Hello,

 

Someone has gained access to my email and is logging into my account and deleting my players.

 

I log in via Facebook. Please remove email access as soon as possible or allow me to change the email so I don’t lose the team I have invested money in.

 

If you cannot change the email, please disable access for everyone except Facebook login.

 

please help me as soon as possible, thank you

2 Replies

  • zs7vgn0vyw56's avatar
    zs7vgn0vyw56
    New Novice
    9 hours ago

    Hello,

     

    I am unable to find a way to chat with a human support representative.

     

    I only found the AI chatbot, but every time I try to proceed, it redirects me to a page that returns a 404 error.

     

    Could you please help me get in touch with a real person from the support team? I need assistance verifying that this account belongs to me and would like to provide any information necessary to prove ownership.

     

    Thank you for your help. I look forward to your response.