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99j7qelwumqh's avatar
99j7qelwumqh
Newcomer
6 months ago
Solved

I purchased 250 TL worth of FC points;

I purchased 250 TL worth of FC points; the amount was deducted from my account, but it hasn't been credited yet.

 

 

 

Kullanıcı ıd//SekomiyeroGS

  • Hey 99j7qelwumqh​,

    Sorry to hear those FC points haven't shown up for you yet. Our support team should be able to check into this with you, so getting in touch with them will be the best bet here.

    I'd try starting with the steps below to see if those coins show up after that point. If you're still running into trouble after that, please use the Contact us option at the bottom of that link to create a case with support so they can take a look. Thanks!

    How to find your missing EA in-game content

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hey 99j7qelwumqh​,

    Sorry to hear those FC points haven't shown up for you yet. Our support team should be able to check into this with you, so getting in touch with them will be the best bet here.

    I'd try starting with the steps below to see if those coins show up after that point. If you're still running into trouble after that, please use the Contact us option at the bottom of that link to create a case with support so they can take a look. Thanks!

    How to find your missing EA in-game content