Infinix Hot 50 Pro+ (Helio G100) cannot access High/Very High FPS option
Hello EA FC Mobile Team,
I am experiencing an issue where the options for "High" and "Very High" frame rates are locked in my game settings, even though my device hardware is fully capable of supporting it.
Here are my device details:
Device Model: Infinix Hot 50 Pro+
Platform: Android
Chipset (Processor): MediaTek Helio G100
Display Specs: 120Hz Full HD+ AMOLED Screen
RAM: 8GB
My device can run other demanding games like Call of Duty Mobile and PUBG Mobile at 60 FPS smoothly. This issue seems to be related to the game's compatibility list (whitelist) not recognizing the Infinix Hot 50 Pro+ or the MediaTek Helio G100 chipset, as other users with similar chipsets are reporting the same issue.
I kindly request that you review this compatibility issue and add the Infinix Hot 50 Pro+ to the list of officially supported devices for high frame rate gameplay.
Thank you for your time and support.
@ANDROID, @BUG, @FPS, @INFINIX, @HelioG100