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nv5m7hfm2e2z's avatar
nv5m7hfm2e2z
Newcomer
4 months ago
Solved

it says code is invalid when trying to redeem it

idk if it’s some kind of bug or something but when i try to redeem a gift card code it just doesn’t work says invalid   
ios
  • EA_Pulsar's avatar
    EA_Pulsar
    4 months ago

    Are those codes showing as EA Gift Cards or Origin Gift Cards? Could you please reach out to our EA Help team so they can check your EA Wallet and verify whether the code is valid?

faebear's avatar
faebear
New Novice
4 months ago

they are origin gift cards but show as EA gift cards and are being recognized again. i have tried to reach out multiple times but i have just been told to go back to the store where i got them.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago

I'm afraid that there simply isn't much more we can do in this case here on the forums.

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