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Mimonis_16's avatar
Mimonis_16
Newcomer
5 days ago
Solved

Link My Acount

Hello, I have a Guest FC Mobile account on Android. I cannot see the "Link Accounts" option in Account Management. I want to keep my team and progress when I get a new phone. My UID is: [Snip - Don't post this publicly on the boards!]. Can you help me link/save my account?

  • Hey Mimonis_16​,

    Is it possible that you made your FC Mobile account underage when you made it? That's usually the reason that accounts are unable to be linked. Unfortunately that isn't a restriction we can change, but if you made your account underage by mistake then you should be able to reach out to our live support team via the in-game help option, and they'll be able to take a look at updating the date of birth on your account for you.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey Mimonis_16​,

    Is it possible that you made your FC Mobile account underage when you made it? That's usually the reason that accounts are unable to be linked. Unfortunately that isn't a restriction we can change, but if you made your account underage by mistake then you should be able to reach out to our live support team via the in-game help option, and they'll be able to take a look at updating the date of birth on your account for you.