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bznhceck0s94's avatar
bznhceck0s94
Newcomer
1 day ago

Lost 178,328 Star Shards After Playing a Match

Subject: Lost 178,328 Star Shards After Playing a Match

Hello EA Sports Support,

I had 178,328 Star Shards in FC Mobile 27. I played a match, and when I returned, all my Star Shards were gone. My balance suddenly showed 0.

I did not intentionally spend or exchange these Star Shards.

Please investigate my account and check what happened to my missing 178,328 Star Shards.

I would appreciate it if you could restore them.

Thank you.

crashing

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, and welcome to our forums!
    Please make sure to restart your game and check your Shards again. If the missing Shards still haven't appeared, I recommend using the in-game Customer Service tab to report this so our team can review your account details directly.

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