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w0n0oe7pc527's avatar
w0n0oe7pc527
Newcomer
10 days ago

Lost Guest Account: Mertcan (119 OVR)

Hello EA Team,My friend's guest FC Mobile account was accidentally deleted because of a device reset. We need help recovering it.In-Game Username: MertcanTeam OVR (GEN): 119Please look into your server logs for this guest profile and contact us via this EA account's email address. Thank you.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hey w0n0oe7pc527​,

    We're not able to make any changes to your account here via the forums, but if you've lost access to a mobile account you can follow these steps

    If your account was linked, you should be able to try restoring your progress with the steps above. If it was never linked however, unfortunately there's no way for that to be restored. Please give those steps a try to see what you're able to recover, thanks!