Forum Discussion

jwufllta3jhx's avatar
jwufllta3jhx
Seasoned Newcomer
4 months ago

Market glitch

I purchased a player from the market. Coins were deducted, but due to a glitch I was sent to the home screen and the player never appeared in my club or inbox. The order shows it cannot be cancelled. Please restore the player or refund the coins.
player is Raphinha 110+5 ranks

Account name is Thegod

UID:-  [removed]

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there. You most likely just queued your purchase.  I’ll share the relevant info from our help article below to clarify what that status means.

    Purchasing a player

    Once you’ve found the player you want to purchase, you can put in a purchase order at a select price. There is a minimum and maximum order price you can submit, based on player demand. If another user lists your desired player at your committed price, then you will officially purchase the player. The Market works on a queue, so if there are multiple purchase orders at the same price, the purchase will go to the user who submitted the purchase order first.