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SR7RONNY's avatar
SR7RONNY
Seasoned Newcomer
5 months ago
Solved

Missing pack contents - Payment went through

I did not receive my in game purchase even after my money left my bank account  [Personal info removed - CM]
android
  • EA_Lanna's avatar
    EA_Lanna
    4 months ago

    Hey folks,

    It's been quiet here lately, and we're taking that as a sign of triumph that allowing 24hrs for the content to come through did the trick! 😄🤞

    We'll pin this tip to highlight the helpful advice for any fellow readers running into similar issues, and we'll wrap up this thread here.

    Thanks and Happy Gaming o/

    - EA_Lanna

AzazelSama13's avatar
AzazelSama13
Rising Newcomer
5 months ago

i just made a payment of the Christmas calender event....money has been debited from my account but when i went back to the game it showed purchase cancelled and I didn't get any rewards...i have shared the item purchased and the payment screenshot and proof... please fix it or refund the amount 

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