Forum Discussion

Seasoned Newcomer

1 month ago

Solved

My account suspended

Hi ea sports 1 day ago my account suspended in playing head to head games my opponent was hacker and I leave the game after my account suspended plaz recovery fast my account plaz my ea account recov...

android

EA_Lanna
1 month ago
Hi m395um1ak1rp,

We can't look into bans through the EA forums, but if you send in a ban appeal using the steps below, our Terms of Service team can check this out for you:

If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

Open the webform.

Fill out the form with as much detail as possible.

Select Submit.

Then select Email us.

Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

- EA_Lanna

EA_Lanna

Community Manager

1 month ago

Hi m395um1ak1rp,

We can't look into bans through the EA forums, but if you send in a ban appeal using the steps below, our Terms of Service team can check this out for you:

If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

Open the webform.

Fill out the form with as much detail as possible.

Select Submit.

Then select Email us.

Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.