Forum Discussion

Rising Newcomer

Re: Suspended for no reason [0x00002710]

Hello My account has been banned, and no duration has been specified, even though I have never violated the game rules. This account is very important to me, and I buy FC coins on this account, so it is very important to me. Please lift the ban on my account because I have Shard points and I don't want to lose them since I want to buy a player from the store.

And this is my account ID 916071373519757312

4 Replies

yrtugsaklt99
Rising Newcomer
3 months ago
Please help me as soon as possible. The season ends on Thursday and I want to buy a player and I don't want to lose points in the Shard.
EA_Aljo
Community Manager
3 months ago
Hi there. We can't help with bans over the EA Forums. You'll need to submit a dispute with Terms of Service so they can investigate the ban to see if it can be overturned. Instructions for that can be found in the article here. Thank you.
xzg3w521flvc
Rising Newcomer
3 months ago
I submitted a request and no one has responded yet, and I need to recover my account today because the season is ending. I want to buy a player with Shard points, please help me 😭😭😭😭😭
xzg3w521flvc
Rising Newcomer
3 months ago
I haven't broken any rules, and support hasn't responded to me. Please help me; my account is very important, and I've spent a lot of money on it. I want to recover it today before the Stadium Glory event ends, and today is the last day of the event.