Forum Discussion

906ryp2dx2rt's avatar
906ryp2dx2rt
Newcomer
1 day ago

Not getting the item after paying for it

I paid 499 rs for the ST and 499 rs for the monthly card and I still didn't get the reward it was done by Google play redeem codes

 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    20 hours ago

    Hi. Thanks for joining our forums. Sorry you haven’t received your rewards.

    Please check that both purchases show as completed in Google Play, then restart FC Mobile and your device. Purchases can sometimes take up to 24 hours to appear.
    If you still haven’t received your items after 24 hours, please contact Support through FC Mobile -  Settings - Help tab and include your Google Play purchase receipt.

    Please don’t post your transaction details publicly here. Thanks!