Paid KSh50 but didn't receive my player. Please refund my money.

Hey ehxm7ua9qkkc​,

For any refunds, our advisors can only help with purchases made directly through the EA app. You'll need to reach out to your storefront, which in this case I'm assuming is Google Play.

But if you just want the content instead, sometimes it can take up to 24 hours for a transaction to fully finish processing. If you still don't have your items by then, you can gather your proof of purchase and reach out to our live support team via the in-game help option. They'll be able to take a look at this.