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vi4iefopb7up's avatar
vi4iefopb7up
Newcomer
14 hours ago
Solved

Payment received, but item not received.

Name:Bompersie

android
  • EA_Mako's avatar
    EA_Mako
    13 hours ago

    Hey vi4iefopb7up​,

    In some cases it can take up to 24 hours for a transaction to finish processing. If that time has passed and you're still not seeing your content, please follow these steps to reach out to the support team directly.

    We're unable to review this or make changes for you via the forums, but the support team can check into this further with you after creating a case above. Thanks! 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey vi4iefopb7up​,

    In some cases it can take up to 24 hours for a transaction to finish processing. If that time has passed and you're still not seeing your content, please follow these steps to reach out to the support team directly.

    We're unable to review this or make changes for you via the forums, but the support team can check into this further with you after creating a case above. Thanks! 

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