Persistent Gameplay Lag and Erratic AI Behavior in FC Mobile

"Dear EA Support Team,

I am writing to report major technical issues I am experiencing in EA Sports FC Mobile that are making the game unplayable. I play on an iPhone and have a stable internet connection, yet the gameplay remains highly inconsistent.

Issues encountered:

• Erratic AI behavior: My players are unnaturally slow, often refusing to sprint for loose balls, and becoming unresponsive during defensive phases.
• Gameplay imbalance: Opposing players seem to gain a speed boost while dribbling, while my defenders remain static and fail to react, even when I am in full control.
• Persistent nature: These issues occur regardless of the game mode or rank.

Troubleshooting steps taken:

• Full verification of my network stability.
• Regular clearing of the game cache.
• Optimization of my device performance.

These technical issues are severely impacting my gaming experience. Could you please investigate if there are known issues, account-side adjustments, or upcoming patches to resolve these anomalies?

Thank you for your time and assistance. I look forward to your prompt response.

Best regards,"