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i3sv1b39b8n4's avatar
i3sv1b39b8n4
Seasoned Newcomer
1 day ago

Player in Starting Lineup

Hello EA Support, I am encountering a 'Player in Starting Lineup' bug with my 120 OVR Jude Bellingham and 120 OVR Erling Haaland cards. I have already removed all locks—including those in my main lineups and substitutes—and reset the Gauntlet/Challenge mode, yet both cards remain locked and cannot be exchanged for Shards. Could you please help reset the squad status on my account? This appears to be a server-side visual bug. Thank you.

CM: Updated thread title for clarity and context. 

android

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there, and welcome to our forums! You mentioned that you already checked Gauntlet mode, so I just wanted to quickly double-check if you reviewed all of the lineups saved there. You can see any additional saved Gauntlet squads by tapping the OVR dropdown menu in the top-left corner of the lineup screen, and removing your player items from those secondary lineups should free them up for your exchange. See this thread for more info. 

    Let me know if checking those extra saved squads helps unlock them!

  • i3sv1b39b8n4's avatar
    i3sv1b39b8n4
    Seasoned Newcomer
    21 hours ago

    I have checked across various reserves and gauntlets, and I did not include those two players.

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