Problem with payment in the game
Hello, I have a problem with purchases in EA Sports FC Mobile. I have 100 PLN balance on my Google Play account, and payments work correctly in other apps and games. However, every purchase attemp...
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerHey! What exact error message do you see when you try to complete the purchase? Also, have you been able to make purchases on this same account in the past?
As a quick workaround, please try temporarily changing your phone’s language to English, then attempt the purchase again. Let us know if that resolves the issue.
Subject: Purchase error in FC Mobile
Hi,
The error message I see when trying to complete the purchase is: PURCHASE FAILED
Sorry, the transaction was not successful. Please login to your application store account and try again.
Yes, I was able to make purchases on this same account in the past without any issues.
I will try changing my phone’s language to English as suggested and will let you know if that resolves the problem.
Thank you.
