Forum Discussion

huo2py13kifx's avatar
huo2py13kifx
Rising Novice
7 months ago
Solved

Problem

My device ( Tecno spark 40 pro) can't support high fps. But it has to be supported!

  • Some Android devices don’t play nice with FC Mobile … the team has been working to improve coverage, so hopefully at some point it will be enabled for your particular software/hardware configuration 

7 Replies

  • Some Android devices don’t play nice with FC Mobile … the team has been working to improve coverage, so hopefully at some point it will be enabled for your particular software/hardware configuration 

  • huo2py13kifx's avatar
    huo2py13kifx
    Rising Novice
    7 months ago

    Can you tell your team to add Tecno spark 40 pro too enable for high fps . Because I buy this phone to play FC mobile smoothly .

  • Hello EA team,

     

    I am using a Tecno Spark 40 Pro (Android) and I play EA SPORTS FC Mobile regularly.

    My device supports a high refresh rate (up to 144 Hz), but in the game's settings, the 60 FPS option is not available.

     

    Could you please add my device to the supported list for 60 FPS in future updates?

     

    Device details:

    - Model: Tecno Spark 40 Pro

    - Android Version: 14

    - RAM: 8 GB + 8 GB Extended RAM

    - Processor: MediaTek Helio G99 Ultimate (Octa-core, up to 2.2 GHz)

    - GPU: Mali-G57 MC2

    - Display: 6.78" FHD+, 144 Hz refresh rate

     

    I have attached a screenshot of the in-game graphics settings showing that the 60 FPS option is missing.

     

    Thank you for your time and support.

  • I just buy Tecno spark 40 pro mobile . This mobile GPU and Processor in enough for run FC mobile in 60 FPS . My in game I can't on 60 FPS. Some day ago I post on forum they told me they will solve soon. But I can't get solve . I just request the team too add ( Tecno spark 40 pro) mobile to access 60 FPS gameplay as soon as possible. 

    And I also wanted to know how many days FC mobile development team to do this . 

    For your help here is my device details 

    Model: Tecno Spark 40 Pro

    Android Version: 15

    RAM: 8 GB + 8 GB Extended RAM

    Processor: MediaTek Helio G99 Ultimate (Octa-core, up to 2.2 GHz)

    GPU: Mali-G57 MC2

    Display: 6.78" FHD+, 144 Hz fresh rate

     

     

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    7 months ago

    Hi mate - it is a known issue with the graphics platform on some Android devices … it is not a simple fix at the EA end, it is something that they need to work out with the Android manufacturers to understand why their particular setup is not compatible with FC Mobile.

    it has been like it for quite some time, and from what I can gather is not going to be solved in a hurry because there is a particular type of Android graphics setup that the game just is not compatibility with at high graphics settings.

  • Hello,

    A few weeks ago, I asked here about 60 FPS support for FC 25 on my Tecno Spark 40 Pro. At that time, the team mentioned that they would try to bring 60 FPS support for my device.

    Since FC 26 is releasing this month, I would like to know if 60 FPS support will be available for my device in FC 26

    Thank you in advance for your response!

  • Hello,

    A few weeks ago, I asked here about 60 FPS support for FC 25 on my Tecno Spark 40 Pro. At that time, the team mentioned that they would try to bring 60 FPS support for my device.

    Since FC 26 is releasing this month, I would like to know if Will FC 26 support 60 FPS on Tecno Spark 40 Pro?60 FPS support will be available for my device in FC 26

    Thank you in advance for your response!

     

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