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elu5eapjqy7u's avatar
elu5eapjqy7u
Seasoned Newcomer
6 months ago
Solved

Problems with the BRIGHTLIGHTS code redemption and the webstore.

Hello Support Team I'm having trouble receiving my gift when I redeemed the new code "BRIGHTLIGHTS." I was successful on the code redemption site, but when I entered the game, I didn't receive anythi...
android
  • EA_Pulsar's avatar
    EA_Pulsar
    6 months ago

    Hey everyone,

    This issue was confirmed fixed, so we will be locking this thread at this time.

    Thank you.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
6 months ago

Hey everyone,
I can see many of you are having trouble with the code rewards. Just wanted to check — have you tried restarting your game after redeeming the code to see if the rewards come through?

Please give it another try and let me know in the comments if you’re still having any issues.

ed7sjevgcgk0's avatar
ed7sjevgcgk0
Newcomer
6 months ago

Yes I restarted the game and we restarted the website and still does not work 

 

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