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elu5eapjqy7u's avatar
elu5eapjqy7u
Seasoned Newcomer
7 months ago
Solved

Problems with the BRIGHTLIGHTS code redemption and the webstore.

Hello Support Team I'm having trouble receiving my gift when I redeemed the new code "BRIGHTLIGHTS." I was successful on the code redemption site, but when I entered the game, I didn't receive anythi...
android
  • EA_Pulsar's avatar
    EA_Pulsar
    7 months ago

    Hey everyone,

    This issue was confirmed fixed, so we will be locking this thread at this time.

    Thank you.

829z5xet44yu's avatar
829z5xet44yu
Newcomer
7 months ago

I tried to claim this redeem code "BRIGHTLIGHTS" but it said try again later. When I re tried to claim it, it said "you can only redeem one per person". I checked ingame and did not recieve any rewards. I am constantly trying to redeem it but same issue is happening. Please help

  • h782t7cro1uj's avatar
    h782t7cro1uj
    Newcomer
    7 months ago

    Hey — I faced a similar issue with the code “BRIGHTLIGHTS”, so you’re not alone. Here’s what worked for me, hope it helps:

    • Ensure you’re logged in with the same account tied to your game.
    • Clear the app cache or restart the game before re-redeeming.
    • If it says “you can only redeem one per person” then it might already be applied (just not showing yet) — wait a few hours and check.
    • As a backup, you can try downloading an alternate app store like the one used for third-party tools (e.g., similar to how some users use Happyapk for unofficial content) just to ensure no interference—though don't use that to cheat or violate rules.

    If still stuck, submit a bug report via suppor

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