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7cejvra5c1ww's avatar
7cejvra5c1ww
Newcomer
3 days ago

Purchase Failed error

I click the buy button on the new ballon dor players and it says purchase failed

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. Thanks for joining our forums and reaching out about this!
    Could you please try logging out of your App Store account, restarting your device, and then signing back in to see if that helps resolve the issue?

    Additionally, is your phone's language currently set to English? Sometimes local language settings can cause similar unexpected issues.

    Let us know how it goes!