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PhanTom_X_GoD's avatar
PhanTom_X_GoD
2 years ago
Solved

Purchase limit exceeded, Please adjust the quantity before buying

I am facing this issue for 2 weeks whenever I try To claim my reward in Heroes New event this message popup's please fix this bug otherwise I am gonna miss my rewards my efforts will be punished just...
  • mendozzamagic's avatar
    mendozzamagic
    10 months ago
    @zf5mjmy5iuk0 Via the in game settings menu or by going to ea help website
Sanyosa's avatar
Sanyosa
Seasoned Ace
2 years ago
@PhanTom_X_GoD It looks like you're attempting to claim something you already claimed. Whats the reward you're claiming? Have you tried the next one?
PhanTom_X_GoD's avatar
PhanTom_X_GoD
2 years ago

It Shows Like I Collected Already But I Didn't Claimed That Reward Just Because Of This Error Whenever I try To Claim it This Message Pop-up What Should I Do Now If I Couldn't Collect That Reward They Not Gonna Allow Me To Progress This New Heroes Event 

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    2 years ago
    @PhanTom_X_GoD Try clearing app cache. If that doesn't work contact customer support in game
    • zf5mjmy5iuk0's avatar
      zf5mjmy5iuk0
      10 months ago

      How do you contact support?

      • mendozzamagic's avatar
        mendozzamagic
        Hero+
        10 months ago
        @zf5mjmy5iuk0 Via the in game settings menu or by going to ea help website
  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago
    @PhanTom_X_GoD Are you also getting a notification on your Home Screen telling you that you have reached the 1200 player limit?

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