Re: Extra time not working - "Sorry, something went wrong"

Subject:  Unable to Access "Extra Time" Mode in FC Mobile 25

Hello EA Team,

I'm experiencing an issue in FC Mobile 25 where I'm unable to access the "Extra Time" section. Whenever I try to open it, I receive an error message that says:  "Sorry, something went wrong. Please try again later." I am facing this issue from last 5 days. I would also like to request some compensation, as I was unable to open the Extra Time Pick last week, which caused me a significant loss.

I have already tried the following steps:

Restarted the app

Checked my internet connection

Cleared the app cache

Made sure the game is up to date

Despite these steps, the issue still persists. I would appreciate it if you could look into this and let me know if there's a fix or if it's a server-side issue.

My game details:

EA ID : i2mqhmmsvnck

Username: DreamzUp

Device: Lenovo Tablet

OS: Android 11

Region: India

Thank you for your help.

Best regards,

[DreamzUp]