Re: How to ban appeal

Subject: Appeal Request for Account Suspension – FC Mobile

Dear EA Support Team,

I hope you are doing well. I am writing to request a review of my EA account, which has been recently suspended with the error code 0x00102710.

I believe that this suspension may have been a mistake, and I would like to clarify my situation:

1. I have not used any cheating software, hacks, exploits, or third-party tools while playing FC Mobile.

2. I have never purchased or transferred coins illegally.

3. I only play the game normally on my personal device, without modifying any files or using unauthorized applications.

4. I did not violate any rules intentionally and always try to follow EA’s Terms of Service.

Because the game did not show the duration of the suspension, I am unable to understand the exact reason. Therefore, I kindly ask your team to:

Review my account status

Explain the reason for the suspension

Restore my account if possible

Here is my account information:

Player Name: taotenlatao

Device Used: Samsung galaxy M32

Country: Viet Nam

Thank you for your time and support.

I look forward to your response.

Best regards,

Thạch Anh Tuấn