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1 Reply
- EA_Lanna3 months ago
Community Manager
Hi r0jt2ryzu4kr,
I'm sorry, I'm not sure why your account might be banned, or for how long. Our Terms of Service team could take a look into this for you. To reach them you'll need to send in a ban appeal using the steps below:
If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.
- Open the webform.
- Fill out the form with as much detail as possible.
- Select Submit.
- Then select Email us.
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna
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