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Re: Suspended for no reason [0x00002710]

I'm sorry for having to report this, but my Ea FC MOBILE account is currently Banned, there been a Mistake of it because i'm not hacking are first. Second, when i was in match, I'm just Test my two new Winger in H2h and VSA match, for couple 2-3 match and then i got banned. No single Reason whatsoever. 

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    19 hours ago

    Hi tzhf8mblailx​

    That error message does suggest there's a ban in place. We can't check this out for you through the EA Forums, but our Terms of Service team can investigate it for you if you think there's been a mistake. You can reach them using the steps below:

    If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

    • Open the webform
    • Fill out the form with as much detail as possible.
    • Select Submit.
    • Then select Email us.

     

    Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

    - EA_Lanna

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