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Re: Suspended for no reason [0x00002710]

My fc mobile account got suspended for no reason. It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended penalty.EA technical team, Just check my account; I don't have any penalty in penalty history. I want to know, how can I remove the suspension from my account? totally unacceptable without any warning how EA can ban older user accounts from playing FC Mobile since For a very long time, I have not been doing any violence or any harassment. to the other user, please help to get my account .

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hi 3tpf4jq72spb​

    I've shared the steps you need to follow to appeal a ban/suspension in my post pinned to the top of this thread. Please check it out and give those steps a try. 

    - EA_Lanna

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