Forum Discussion

Re: The problem is that my login to the game is not being counted.

That’s really frustrating, especially after 450+ days.
If you claimed yesterday’s login reward, then your streak should never reset — so this is almost definitely a server bug on EA’s side.

✅ Why it happens

  • The login might not have been recorded on EA’s server even though it showed on your screen.
  • Sometimes after an update or maintenance, streaks randomly reset for some players.
  • If the app closed before fully syncing, the reward shows as claimed but the streak isn’t registered.

❌ Sadly, FC Mobile does not automati

“Hello, I have a serious issue with my Daily Login Streak in FC Mobile. I had a streak of over 450 days, and I even logged in and claimed my rewards yesterday. But today when I opened the game, my streak reset to 1 without any reason.
Please check my account logs — I logged in daily and did not miss any day. This seems to be a server error.
Kindly restore my streak or provide appropriate compensation. Thank you.”

1 Reply

  • AlphaChief's avatar
    AlphaChief
    Newcomer
    7 months ago

    Hello.  I have logged in every day for over 400+ days but today I noticed that my login streak ended and it reset to day 1.  You can check my game log to confirm that I have logged in every day.  Can you restore my daily login to what it was before today?