Redeem code issues

The new ramadankareem code isnt working for me.When the code came out i tried redeeming it and it told me there was an error and many people were redeeming the code and to try later and so i did and now everytime i try to redeem it i get the same error message as before even tho i haven't had previously redeem the code.Ive talked to some of my friends and they have the same issue as me i hope this reaches someone on the ea support team and they fix it.