Forum Discussion

curious-tiger43's avatar
1 year ago

Rewarded untradeable player when I was supposed to receive tradeable players

Product: EA SPORTS FC Mobile
Platform:iOS
What's your device's make and model? Ipad 9th Generation
What's your device's firmware? 17.4.1
What is your game version? 21.0.05
In what game mode did the bug occur? Live Event
How often does the bug occur? Every time (100%)
What happens when the bug occurs? Rewarded untradeable player when I was supposed to receive tradeable players
What time did you see the bug? (HH:MM AM/PM) 06:30 am

In the TOTS Bundasliga reward path, I used 50 TOTS points to claim a TOTS Limited Pack. The pack had guaranteed rewards of 1 mixed version player 86-99 ovr, 2 mixed version players 75-99 ovr, 2 base players 65-74 ovr and 100,000 coins.  I received an untradeable 98 ovr Ballack but those packs don’t award untradeable players. The Ballack reward should be tradeable

6 Replies

  • @curious-tiger43 Incorrect - they offer mixed version players which can be tradable or untradable … I would be stoked if I got a 98 Ballak from one of those packs, because usually you just get the minimum of each range
  • curious-tiger43's avatar
    curious-tiger43
    1 year ago

    Where is that stated?  They reference a specific pack that is only defined in the store. 

  • curious-tiger43's avatar
    curious-tiger43
    1 year ago

    Mixed version doesn’t mean tradeable or untradeable. It means different programs like icons, heroes, centurions, etc

  • curious-tiger43's avatar
    curious-tiger43
    1 year ago

    That’s incorrect. When I purchase packs that do not show untradeable players as rewards, I never receive untradeable players. There is a reason they overly emphasize the pack have untradeable players. 

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    1 year ago
    @curious-tiger43 Ok - take it up with customer service then - they will be of no use though because those packs can give out both tradable and untradable players.

    You can argue all you want, but it still won’t change the fact that the packs are what they are 🤷‍♀️

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