Rewarded untradeable player when I was supposed to receive tradeable players

Question

Product: EA SPORTS FC MobilePlatform:iOSWhat's your device's make and model? Ipad 9th GenerationWhat's your device's firmware? 17.4.1What is your game version? 21.0.05In what game mode did the bug occur? Live EventHow often does the bug occur? Every time (100%)What happens when the bug occurs? Rewarded untradeable player when I was supposed to receive tradeable playersWhat time did you see the bug? (HH:MM AM/PM) 06:30 am‌In the TOTS Bundasliga reward path, I used 50 TOTS points to claim a TOTS Limited Pack. The pack had guaranteed rewards of 1 mixed version player 86-99 ovr, 2 mixed version players 75-99 ovr, 2 base players 65-74 ovr and 100,000 coins. &nbsp;I received an untradeable 98 ovr Ballack but those packs don’t award untradeable players. The Ballack reward should be tradeable

mendozzamagic · Answer

@curious-tiger43  Incorrect - they offer mixed version players which can be tradable or untradable … I would be stoked if I got a 98 Ballak from one of those packs, because usually you just get the minimum of each range

curious-tiger43 · Answer

Where is that stated? &nbsp;They reference a specific pack that is only defined in the store.&nbsp;

curious-tiger43 · Answer

Mixed version doesn’t mean tradeable or untradeable. It means different programs like icons, heroes, centurions, etc

mendozzamagic · Answer

@curious-tiger43  You can get any card that has been in the game so far - that includes untradeables.

curious-tiger43 · Answer

That’s incorrect. When I purchase packs that do not show untradeable players as rewards, I never receive untradeable players. There is a reason they overly emphasize the pack have untradeable players.&nbsp;

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Rewarded untradeable player when I was supposed to receive tradeable players

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