Forum Discussion
2 Replies
- EA_Pulsar4 days ago
Community Manager
Hey. Since you've already tried reinstalling the game and lowering graphics settings, could you let us know:
- Your device model
- Android or iOS version
- FC Mobile app version
- Whether the freeze happens before kickoff, during gameplay, or after scoring
- Whether you're using Wi-Fi, mobile data, or both
A few troubleshooting steps that have been suggested on the forums include:
- Fully close FC Mobile and clear the app cache before launching the game again.
- Make sure your device has sufficient free storage available.
- Test both Wi-Fi and mobile data to see if the behavior changes.
- If possible, record a short video showing the freeze and share it with us.
Thanks
- 983917hezr8j1 day agoNewcomer
I am also facing this same issue all division rivals mode are okay but when I start vsa it loads to 100% and after sometime it shows server connection lost I am losing all the matches due to this disconnection . And this is happening regularly I changed my profile banner and everything but after loading to 100 % it is always getting disconnected what am I supposed to do .