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x60rybv86koh's avatar
x60rybv86koh
Traveler
11 hours ago

Squad and Events Freeze on Samsung A54

I am experiencing a problem in FC Mobile. When I open the Squad section or some Events, the screen becomes dim and the game freezes. I cannot tap anything, and even the back button does not work.

I have already:

Reinstalled the game

Restarted my phone

Downloaded the game again

But the problem is still there.

Device: Samsung Galaxy A54

Can someone help me fix this issue?

Thank you.

android

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hi there. Welcome to our forums. Sorry you're experiencing this issue on your phone.  Since you've already reinstalled the game and restarted your device, please try the following:

    1. Go to Settings- Apps - FC Mobile - Storage.
    2. Tap Clear Cache.
    3. Make sure you have at least several GB of free storage available on the device.
    4. Disable any overlays or Game Booster plugins temporarily (if you use any of them).
    5. Switch between Wi-Fi and mobile data just to test whether the issue occurs on both connections.
    6. Launch FC Mobile and try opening the Squad section again.
    7. Lower the in-game settings and test it again.

    Let us know if any of these steps help you out. 

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