Forum Discussion

flmbdl87y364's avatar
flmbdl87y364
Newcomer
16 hours ago

Star Pass Purchase missing

I purchased the Star Pass from the store and paid the money, but the pass is not activated.

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    15 hours ago

    Hey flmbdl87y364​,

    When did you buy the star pass exactly? Sometimes it can take up to 24 hours for the purchase to finish processing, so if it hasn't been that long yet I'd recommend waiting a little bit to see if it resolves itself.

  • flmbdl87y364's avatar
    flmbdl87y364
    Newcomer
    9 hours ago

    I bought it today from the app store and it hasn't arrived yet. I usually buy this bundle, but this is the first time this has happened.