Forum Discussion

Ph0enix_FoX's avatar
Ph0enix_FoX
New Rookie
9 days ago

Still NO Compensation after 3 Weeks for wrongly Untradable Players

It’s been over 3 weeks since the bugged Festive Fixtures Select Player Pro C pack was in the shop and there has been no compensation for players who received untradable cards from the Festive Fixtures Select Player Pro C pack that should‘ve been tradable which has been acknowledged by EA.

My case (iOS, UID: *removed for account safety):

  • Bought the Festive Fixtures Select Player Pro C pack for 3,500 FC Points that guaranteed 113-115 OVR Festive Fixtures Player. The pack contained players which weren‘t supposed to be released at that time and were untradable although the pack was supposed to be a tradable pack.
  • It was said here in the forum the containing week 3 players will turn tradable once they are officially released in the event which did not happen (that wasn‘t an official EA mod statement tho).
  • I pulled: Untradable 114 OVR Viktor Gyökeres (ST) a Week 3 player not released at the time that would’ve been worth 8-9B coins if tradable at the time of his release.

Forum mods mentioned the bug is resolved for new packs/rewards, but old pulls like mine remain untradable. Still no retroactive fix, coins or refund. Several more players are affected.

EA_Pulsar​EA_Barry​EA_Edu​ : Hoping for an update on compensation for those impacted such as refunding FC Points/Gems or crediting coin value.

Screenshots: 

Let’s hope for a resolution soon!

1 Reply

  • This was escalated by Pulsar a few weeks ago. I'll chat to him when he's back online, whether there's any update from Devs. Not sure why there was no post here, though. Standby.

Featured Places

Node avatar for FC Mobile Bug Reports

FC Mobile Bug Reports

Report bugs in EA SPORTS FC™ MOBILE and see what the community is saying on this forum.Latest Activity: 39 minutes ago
7,198 Posts