Forum Discussion

Re: Suspended for no reason [0x00002710]

Dear Support Team,
​My account was suspended last night, and I believe this happened without any valid reason. I have always followed the game's terms of service and have never engaged in any prohibited activities.
​I am a dedicated player who logs in every day. This suspension is causing me to miss out on many time-sensitive in-game events and rewards.
​I kindly request you to review my account and lift the suspension as soon as possible so I can continue playing.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi Selimipek006​,

    We can't look into suspensions through the EA Forums, but if you believe there's been a mistake with your suspension, our Terms of Service team can investigate this for you. Follow the steps pinned to the top of this thread to reach them. 

    - EA_Lanna

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