Forum Discussion

Rising Newcomer

Re: Suspended for no reason [0x00002710]

My fc mobile account got suspended for no reason. It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended penalty.EA technical team, Just check my account; I don't have any penalty in penalty history. I want to know, how can I remove the suspension from my account? totally unacceptable without any warning how EA can ban older user accounts from playing FC Mobile since For a very long time.

I have been suspended for more than 3 days.....can I at least know when the suspension is due cos I just wan the ban to be lifted

1 Reply

EA_Lanna
Community Manager
1 day ago
Hi hzvi1g0kjsm7,

We wouldn't know the reason for your ban through the EA Forums. Please follow the steps pinned to the top of this thread to learn how to appeal a ban or suspension if you believe there's been a mix-up, and no rules were broken.

- EA_Lanna