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hzvi1g0kjsm7's avatar
hzvi1g0kjsm7
Rising Newcomer
3 days ago

Re: Suspended for no reason [0x00002710]

My fc mobile account got suspended for no reason. It's showing "Your account has been banned for an hour." No specific time or days are mentioned. . I cannot log in to my account because of the suspension. I don't understand if it's a ban or a suspended penalty.EA technical team, Just check my account; I don't have any penalty in penalty history. I want to know, how can I remove the suspension from my account? totally unacceptable without any warning how EA can ban older user accounts from playing FC Mobile since For a very long time.

 

I have been suspended for more than 3 days.....can I at least know when the suspension is due cos I just wan the ban to be lifted

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi hzvi1g0kjsm7​,

    We wouldn't know the reason for your ban through the EA Forums. Please follow the steps pinned to the top of this thread to learn how to appeal a ban or suspension if you believe there's been a mix-up, and no rules were broken.

    - EA_Lanna

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