the previous report didn't work, so I'm writing again

the previous report didn't work, so I'm writing again My Messi market purchase is stuck on “Buying” and has been stuck for almost a week. The coins were taken from my account immediately, but the Messi card was never delivered to my club. This is not a normal waiting time. Please investigate the stuck Messi purchase and either deliver the card to my account or refund the coins that were taken.