Thanks for checking, in that case I'd recommend you get in contact with live support so they can review your account and billing details a bit further. You can reach out to live support for more help here: https://help.ea.com/en/help/faq/using-ea-help/
Community ManagerHi there @kirari55
If you're playing on Android, try the steps here. If you're on an iOS device, try these steps. Be sure to swap between WiFi and mobile data as well.
i've tried everything, but still the store is not loading ,it stays the same
Community ManagerThanks for checking, in that case I'd recommend you get in contact with live support so they can review your account and billing details a bit further. You can reach out to live support for more help here: https://help.ea.com/en/help/faq/using-ea-help/
