Tots issues

Product: EA SPORTS FC Mobile
Platform:iOS
What's your device's make and model? iPhone 12
What's your device's firmware? iOS
What is your game version? 21
In what game mode did the bug occur? Milestones
How often does the bug occur? Every time (100%)
What happens when the bug occurs? when I press to take the gift I get a bug
What time did you see the bug? (HH:MM AM/PM) Last week

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Its at tots icons help me pls