Forum Discussion

Rising Rookie

3 days ago

TOTY Midfielder Tour: 2nd Run Rewards and Chapter Not Completing

i completed the whole chapter ,but its not counting...see the screenshots, i also completed a full turn ,during my second turn i stepped over a voucher ,but nothing happened(lost my reward) ,literall...

android

EA_Pulsar

Community Manager

3 days ago

Hi there—thanks for reporting this. Do you have a screenshot showing the full TOTY Midfielder chapter completed already? Have you tried restarting the game to sync your account again?

yc7sp7852koj
Rising Rookie
3 days ago
thank u for answer me 👍🏻,i just uninstalled and reinstalled the game...the quest remains uncompleted....btw, what u mean about screenshot of " midfileder chapter" ? i already posted above( i dont think,there is anything else to do,but could u explain better, bc im not seeing anything else, i played everything there(screenshot above))... and btw, i already completed one "full turn" in this chess(whatever u call it)...and in my second turn, i stepped over a voucher(another bug happened,didnt get reward)..... my id
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- EA_Pulsar
  Community Manager
  3 days ago
  Thanks — I can see the additional screenshots now. I’ve removed the user ID for your account safety.
  
  Can I also make sure if you managed to unlock the final player reward on the tour path?
box9603ya
Newcomer
3 days ago
Same problem with reward. Button not active
yc7sp7852koj
Rising Rookie
3 days ago
hello....my quest remains uncompleted,i already uninstalled and reinstalled the game,cleared the cache etc...as my screenshots are showing, i already completed the chapter midfileder, i asked some other players and they dont have the same problem...pls check my acc
RebelScum27
Rising Novice
2 days ago
How can I attach a video here? I have the recording of this happening